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Italy
Indesit Company has its roots in Fabriano, a town in Le Marche where it has its
headquarters, innovation centre and a number of production facilities
Internationalization and unification of European markets hasn't blurred the Italian
identity of Indesit Company, which stays loyal to the values that have made it the no.
2 white goods maker in Europe: innovation, respect for the environment, leadership
ambition, responsibility towards stakeholders, straightforwardness and genuineness.
These are the strengths that have enabled it to successfully replicate its model of an
industrial district in other countries. The Company has eight production plants in Italy
(in Le Marche, Campania, Piemonte, Veneto and Lombardia) serving local and
European markets.
United Kingdom
On the UK market Indesit Company can count on one of the most efficient
organizations in Europe. With the acquisition of GDA's fridge, cooker, washing
machine and dryer plants, it managed to consolidate leadership in the UK.
Indesit Company leads the market in the UK, where it designs, produces and
distributes millions of appliances and provides service to over three million new
customers every year. The Company has also consolidated its leadership in terms of
service, with a network of technical assistance centres covering the whole country. A
veritable "Consumer Portal", this service network enables Indesit to be close to
customers and understand their needs. It's run from a single office in Peterborough
comprising a Contact Centre, a spare parts warehouse and a team of qualified
engineers guaranteeing after-sales service for a platform of over 24 million products.
Continental Europe
Indesit Company has gradually developed a highly competitive sales
positioning in key markets such as France and Spain.
Over the long process of Indesit Company's growth and expansion, Poland has
continued play a major role. The Company was one of the first white goods makers to
create a permanent platform in the country, concentrating its entire capacity in Poland
in the Łódz Special Economic Zone. The fridge plant started up in 2004 was built next
to the existing cooker factory. In 2008, two new plants will be opening in Radomsko to
specialize in washing products, thus forming the country’s biggest industrial cluster in
the white goods sector.
International Area
Indesit Company was one of the first European enterprises to invest in the economic
development of the CIS. By focusing on improving productivity and efficiency, Indesit
Company consolidated its presence in Russia and the surrounding regions. It now
has ten commercial branches and over 300 service centres in 150 cities.
In 2005, Russia's first logistics pole, and Europe's largest in this industry, was opened
in the Lipetzk industrial district.
The Company has been active Turkey since 1994 and has a plant in the industrial
district of Manisa making top of the range fridges.
Indesit Company launched a pilot project in its Manisa plant to define and implement
an innovative workplace health and safety management system (OHSAS 18001).
Indesit Company has also built extensive sales networks in the Balkan states and
"New European" countries. Farther afield, it has been operating in China since 2005,
when it entered a joint venture with Wuxi Little Swan, China's no. 1 manufacturer of
washing machines. Thanks in part to the experience of its associate Merloni Progetti,
which has built 25 plants in China, Indesit Company has earned itself solid credibility
in that country.
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