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Social sustainability
In 30 years, Indesit Company has transformed itself from a leading company in Italy to an Italian company that’s strong in Europe and then a European group, with an Italian soul, surveying world markets. Such development was made possible by a human resources policy that has assigned growing importance to human and professional capital, to the people directly involved in the process of creating value, both internal (know how, business culture, sense of belonging, capacity for innovation, cohesion) and external (relational capital). Indesit Company’s HR policy is based on a cross-cultural approach that fully respects the cultural and geopolitical diversity of the local communities where the Group operates, whilst communicating a single corporate identity and making all its employees feel part of one single company. Management of “diversity” generates value and is fed by the ongoing processes of learning, integration and exchange between people from different cultures. This is a major characteristic of the Company, and one that gives employees opportunities to grow as people and professionals. Knowledge bases and intellectual capital are continually developed thanks to the Company’s meritocratic policy, based on job rotation, promotion and incentive systems geared to the achievement of company and personal goals. A sense of belonging, the culture of quality, motivation, technological innovation and research, relational qualities, business objectives and choices: these are some of the themes that Indesit Company keeps constantly under its employees’ attention by means of training programmes involving all levels (from management to workers) and all areas of the organization. Indesit Company won the first “Premio Etica & Impresa” (promoted by Regione Toscana), the first Italian competition to focus on agreements between companies and workers and CSR practice.
To step up this public commitment to spreading the principles of social responsibility, Indesit Company in 2006 joined the United Nations Global Compact (an international initiative supported by the Untied Nations to promote a responsible business community through commitment to ten universal principles in the fields of humans rights, labour conditions, the environment and the fight against corruption).
Indesit Company was one of the first European companies to set up an European Workers Committee, in which trade unions in all European countries take part. The Committee is kept informed on and discusses all economic, industrial and social issues regarding Indesit Company and the degree of implementation and performance of the international framework agreement.
Indesit Company is a member of CECED, the European Committee of Domestic Equipment Manufacturers, and actively participates in its projects. The Committee plays a vital role in representing and defending the interests of European white goods makers, also through its numerous study activities on themes ranging from energy saving to e-commerce. In 2006, Indesit Company was the prime mover in the foundation of Ceced Italia (a member of Confindustria and ANIE), a new association of Italian producers of domestic and professional appliances whose main objectives include educating institutions and the public on issues of environmental protection, energy saving and protection of consumers. Indesit Company also worked on drafting the first European CSR Code of Conduct.
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